We received the information below in an email today from InHealth Mutual. If you currently have coverage through them, this email has a lot of important information. If you a have questions, please don't hesitate to contact us at 740.967.0210 or InHealth at 8003.580.8502. Thank you!
Meeting
the health needs of our membership is our top priority. We understand the
network change announcement has resulted in many questions. We also know from
the calls and emails we are receiving that there’s some confusion around
emergency services and continuity of care. Here’s information that will help
address these concerns.
EMERGENCY SERVICES:
Please remind your clients that Emergency Service benefits are processed as In-Network regardless of the facility the members go to. If members need emergency care, they should go to the nearest facility. Click here for additional information regarding Emergency Care Services
CONTINUITY OF CARE:
- We will assist InHealth’s
members who are pregnant, currently undergoing a course of
treatment, or with a current authorization for health care services
with one of the affected facilities or providers to ensure continuity of
care.
- This means our impacted members
receive the health care services they need without
interruption
and at In-Network cost-share levels. However, providers may still choose
to balance bill members for services.
- Additionally, for members not
currently undergoing a course of treatment with an affected provider,
physicians affiliated with an OhioHealth-owned hospital will arrange for
transition and admission to alternate hospitals that are In-Network.
TEMPORARY INHEALTH ID CARDS
Members can obtain a temporary ID card by logging into the member portal of our website www.inhealthohio.org and clicking the Print Temporary ID Card/Order Replacement ID Card as indicated below in the screen shot. Then they will have access to the temporary id for everyone on their policy, including insured children over 18. For those who have pediatric dental, temporary dental ID cards can be accessed here as well.
HEALTHSMART CHECK LIST
Help your clients save money with a reduction off their 2016 deductible. As part of our focus on keeping members healthy over the long run, we encourage everyone to complete the HealthSmart Check List now located on line by logging into the member portal of our website www.inhealthohio.org. It is a simple form that lets members tell us more about their health so we can reach out with wellness, prevention and disease education to help promote healthy living. Members who complete and return their HealthSmart Check List during the first sixty (60) days of coverage are eligible for a one-time reduction of $250 off their Plan Year 2016 annual deductible. Families are eligible for a maximum reduction of $500. Restrictions and conditions may apply. Contact InHealth with questions and encourage members to complete their HealthSmart Check Lists!
Thank you for your ongoing support and business.
Sincerely,
The InHealth Sales Team
